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Reach the Vav support team and what to include.

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01 Contact support How to reach the Vav support team and what to include so we can help you fast. 2 min read · 3 steps

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Vav is a technology platform operated by Sterick Limited (Hong Kong, CR No. 80436340). Accounts, payments, cards and currency conversion are provided by licensed third-party partners under their own terms. Vav is not a bank and does not hold customer funds. Availability, currencies, payment rails and features vary by country, account type and partner, and every account is verified. Currency conversion and cross-border payments carry risk; read the Risk Disclosure.

© 2026 Sterick Limited, trading as Vav. All rights reserved. Incorporated in Hong Kong, CR No. 80436340.